Glenn, Customer Service Representative

1st Feb 22 10:55 am by Harry Patte-Dobbs

Here at Kybotech, we’re always on the lookout for new talent – for people and personalities that gel with our company ideals and are hungry for success. So to understand what life at Kybotech is like, we think there’s no better way than to talk to some of the real people who work there.

Check out their answers below to see if Kybotech is the right fit for you!

Which brand do you (primarily) work for?

So I focus on Garden Buildings Direct.

And what’s your role at Kybotech?

I’m a customer service rep in the customer care department.

Right – can you briefly explain what your role involves, Glenn?

I mainly deal with after-sales queries – so this could be processing potential refunds, checking any that might have issues, and then answering and tickets as they come in.

“Just work hard and focus and you’ll be fine!”

And how long have you worked at Kybotech?

It’s been 7 years now.

Wow, and how big is your team?

It’s about 10 to 12 people.

And what gets you out of bed and to work in the morning?

My family 🙂.

So Glenn, how have you found working remotely during the past 1-2 years?

Great actually! I’m away from distractions and I’ve found that it helps me focus.

Glenn from Kybotech

What’s one proud moment you’ve had whilst working here?

Definitely being promoted to supervisor. Not just the title itself but being recognised for my hard work.

And what’s on your list to achieve over the next year?

Being patient!

Finally, any advice for potential candidates?

Just work hard and focus and you’ll be fine!

Thanks for your time – and if you want to follow in their footsteps, click to apply here.