Ben, Graduate Buyer

3rd Mar 22 2:12 pm by Samuel Marlow

Here at Kybotech, we’re always on the lookout for new talent – for people and personalities that gel with our company ideals and are hungry for success. So to understand what life at Kybotech is like, we think there’s no better way than to talk to some of the real people who work there.

Check out their answers below to see if Kybotech is the right fit for you!

Thanks for joining us Ben – and department do you work in?

I work in buying/purchasing.

And which brand do you (primarily) work on Ben?

Mainly for Garden Buildings Direct.

Can you explain your role at Kybotech?

I’m a buyer (so all things purchasing, procurement and product sourcing) – I’m a graduate trainee at the moment.

“I find it’s always good to bounce new ideas, recommendations and practices off of each other”.


Can you briefly explain what your role involves?

Sure – so my role for the company involves purchasing any necessary equipment and the raw materials and stock we use on a daily basis to manufacture the goods we produce on our site in Worksop. 

Alongside this, I try to identify any potential new products through market research and contacting overseas suppliers to expand our current product range and then implement them into our retail businesses.

“Communication is constant and everyone in the company is accessible, friendly and always willing to help”.


Life at Kybotech

How long have you worked at Kybotech?

Just short of 7 months now.

How big is your team/immediate department?

It’s hard to put down an exact number within the team as we’re constantly working with members from other sectors to gain advice or help from someone who has more expertise in a certain area/topic.

But I’d estimate there are 3 core members within the department with whom I have daily communication and then another 4-6 Kybotech colleagues.

And can you explain “a day in your life” at the company?

Well, starting off with a coffee is a must. 😂

From then on, I work with our on-site team to get a better idea of our current stock and raw material levels. Due to our high production volume, we always require stock to facilitate regular production. So my role is to contact the suppliers and arrange the purchase and procurement of any goods and services required for production and our colleagues. 

This can range from the glazing for our garden buildings to the PPE for our on-site staff and the services that ensure we comply with health and safety standards.

ecommerce two screens transaction
Credit: Mediamodifier / Pixabay

Other tasks include marketing research on potential future products for the company that we can use to expand our existing product range and portfolio. This includes research and analysis on products through key factors such as sales, demand and the quality of the products.

From this work, I’ll then make contact with a range of international suppliers to try and identify high-quality products which we could implement into our retail businesses.

What gets you out of bed and to work in the morning?

Again, definitely coffee! Ok, but really – I always enjoy learning and developing. Since joining the company I’ve found myself learning something new and developing new skills on a daily basis – whether it’s Excel/Google sheets skills or even something simpler like communication and presentation skills.

Goals and Achievements

And how have you found working remotely during the past 1-2 years?

I’ve actually found that I’m more fresh-faced and energised when working. Cutting out the commute and getting that extra rest before work means that I’m more energised to complete the work I do on a daily basis.

A concern I first had was if I was stuck – would there be anyone to help me? However, communication is constant and everyone in the company is accessible, friendly and always willing to help.

“I could ramble on all day about the skills and knowledge I’ve acquired through joining the company”.


What’s one proud moment you’ve had whilst working here?

Ok, so originally, I started off in sales and was always proud to make a sale (particularly the first one)!

But for the role I’m currently in I’d say seeing the impact of the work I do being implemented. So, this could be the company adding new products that I’ve researched to our range. I take enjoyment from the thought that products we’ve worked on to add to our range will be enjoyed and used by a range of consumers from the comfort of their homes!

studi hero grey
The Studi Garden Room, just one of many new products

What’s on your list to achieve over the next year?

I’d say I definitely want to help expand our product portfolio further. I also want to keep learning new skills that I can put into practice. It’s also exciting to see the recent acquisitions of companies we’ve made and it would be interesting to get to know the ins and outs of these and work closely with some of the new employees.

I find it’s always good to bounce new ideas, recommendations and practices off of each other.

How have you seen the company change/grow since you’ve been working here?

I’d say the company as a whole has a mindset on growth. Whether this be through acquiring new companies or using new services/applications that can help improve the work we do. Each person in each department is always adding new ideas to improve and grow the company – this includes positive changes to our websites and operations and even designing new products.

Skills and Challenges

What useful skills have you learned whilst working here?

Wow – I could ramble on all day about the skills and knowledge I’ve acquired through joining the company there are so many! Coming out of education, you lack the fundamental knowledge of E-commerce, communicating with suppliers and even an understanding of products. Since joining Kybotech, I’ve fully developed my skills and knowledge on all of these.

Can you remember a memorable facepalm moment at work? (It’s ok we’ve all had them!) How did you grow/improve from this?

Oh yeah – there’s many! But it’s all part of the learning and development process. I’ve had instances where I’m contacting suppliers on the status of an order when it’s already been delivered (in some instances over a week ago!).

To prevent this in the future, though, I now keep track of all orders made and their status. I’ve found Google Keep is a great tool to help make notes and monitor the work I do.

And what was it about the role at Kybotech that seemed attractive?

Coming out of education I found myself a little lost for what I actually wanted to do. Kybotech appealed to me as you get to learn a lot of the aspects of the business and how it’s run. This was key to helping me decide what works best for me, what I’m good at and what I enjoy doing. Alongside this, you’re delegated a good amount of ownership and responsibility for the work you do and are not micromanaged in everything you do.

What’s the best thing about working at Kybotech? Is the company working on improving anything that doesn’t work so well?

The company is always investing. If they deem something will help grow, improve and expand the work that we do they will facilitate the budget to do so.

How would you describe life at Kybotech in 5 words or less?

Opportunity to grow and learn.

Any advice for potential candidates?

Go for it! – If you like I was and find yourself stuck on what you want to do, this is the perfect opportunity to learn new skills and help develop and advance your career. You’re also constantly learning and developing and everyone in the company is approachable and friendly – offering expertise if you’re stuck or need a hand.

Thanks for your time – and if you want to follow in their footsteps, click to apply here.