Date Posted: January 2012
Advertised Position: CUSTOMER SERVICES ADVISOR
Position Reference: SUT-OFF009
Duration: Permanent, Full Time & Temporary, Summer Contracts
Salary: Competitive
Location: Sutton on Trent, Newark, Nottinghamshire
Description Of Role:
As a Customer Service Advisor you will be handling customer enquiries regarding the Kybotech range of products. The role is largely, but not exclusively, telephone based, taking inbound calls, ensuring customer satisfaction. You will liaise with customers over the phone to provide excellent after sales care.
We are seeking highly motivated, reliable individuals who have a professional and confident telephone manner, good keyboard skills and the ability to work under pressure. Ideally, you will have experience of working within a call centre environment. You will be a welcoming, friendly and professional person. The high volume of calls means that the role can be pressurised, so experience of working under pressure and in a team will be beneficial.
About the Company:
Kybotech is a manufacturer and online retailer of garden, home and leisure products based in Sutton-On-Trent, near Newark in Nottinghamshire.
Keywords: Care, Customer Service, IT literacy, Motivation, Confidence
How to Apply:
Please forward your CV to recruitment@kybotech.co.uk, quoting the position reference.